This Privacy Policy applies to information collected and processed via the https://raytools.ae website. We take your privacy very seriously and therefore want you to know how your data is collected, used, shared and stored. The Website is owned and operated by MD Power Machines FZCO, trading as Medium Heavy Equipment & Machinery Trading LLC (together "we", "us", and "our").

By visiting the Website or supplying information through its associated customer service channels, you are consenting to the practices described in this Privacy Policy and our Website Terms and Conditions. Please note that our Privacyc Policy is updated from time to time and that you will be bound by the most recent update of the policy appearing on our Website. It is therefore your responsibility to continue to check our Privacy Policy for updates.

Information we may collect

We (and our authorized service providers) collect information supplied by you via the Website, other websites operated by us or any of our Website customer service channels including without limitation on the phone, via email, during Personal Shopping visits

We and our authorized service providers may collect “Non-Personal information” and “Personal information”. Non-Personal information includes information that cannot be used to personally identify you. Personal information includes only information which you submit to us through the registration process. This information may include:

• Contact and personal details such as: name, delivery address, phone number, email address, billing and payment information

• Website statistical information such as: usage data, general demographic information we may collect, referring/exit and the URL you use to access the Website, platform types, preference you submit and preferences that are generated based on the data you submit and number of clicks

• Transactional information such as: Orders you placed, items you purchased, date and time of Order as well as Orders you decided not to complete or items you placed in your basket and discarded

Please note that your full payment card details are captured only for the purposes of processing your transaction and are not stored, sold, shared, rented or leased to any third parties by us. Your full payment card details are not available to our staff. All card transactions are managed by trusted, certified and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process.

Where you provide the information of a third party to us, you are confirming that you have their consent to do so.

Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Website, to become a new costumer on the Website you will need to create a personal profile. By registering, you authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

How we use and share information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purpose your Personal information with third parties without your consent. We do share Personal information with vendors who are performing services for MDPM, such us the services for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal information only at our direction and in accordance with our Policy Policy.

We may also share your information with any of the following:

• Our group companies

• Service providers who perform services on our behalf, such as: payment processing, information technology, Website maintenance, surveys and market research, warehousing and logistics, couriers, advertising and marketing or any service required to process your Order

• Our professional services providers such as: legal, audit, financial and insurance advisers

• Any assignee, successor operator or prospective purchaser of the Website or of us

Protecting your data

Information you provide to us via our Website is stored on secure servers. Any payment transactions carried out through our Website will be encrypted. It is your responsibility to keep any Website passwords or login codes issued to or chosen by you, confidential.

We require all third parties to whom any personal data is disclosed to keep it secure, treat it as confidential and use it only for the purposes agreed with us.

Contact us

If you have any queries regarding this Privacy Policy, please contact us using any of the following methods: by colling us on UAE number +971 52 660 5411 or by emailing us info@mdpower-machines.com